Balanced scorecards really aren’t very complicated, but choosing the right structure can be downright tricky. Fortunately there are consultants out there to walk you though every step of the process and provide advice based on decades of industry experience.
If you know of a consulting organization that should be added to or removed from this page, be sure to let us know.
Featured Balanced Scorecard Consultants
Balanced Scorecard Institute
Led by Howard Rohm, the Balanced Scorecard Institute continues to be one of the most popular and successful consulting agencies to specialize in balanced scorecards. In addition to traditional consulting, the Institute also offers balanced scorecard certification courses through George Washington University in Washington, DC.
Robert Kaplan and David Norton are widely credited with popularizing the balanced scorecard in the early 1990s. Their consulting company, The Balanced Scorecard Collaborative, was a major player in the industry until its purchase by Palladium in 2005. Palladium continues to be a leader in balanced scorecard consulting, and Norton and Kaplan are still with the company in the role of “Fellows.” Most Balanced Scorecard Collaborative senior management has since left Palladium.
Brett Knowles has been involved with the balanced scorecard (and Kaplan and Norton) since its infancy, and over the years he has worked with some of the biggest organizations in industry. He started pm2 in Canada about a decade ago, but they now work with companies all over the world.
Gavin Lawrie is another early Kaplan and Norton disciple who went on to start his own consulting organization about 10 years ago. Based in the UK, 2GC has a a solid reputation and an international footprint.
Ascendant Strategy Management Group
Ascendant was started in 2008 by former Balanced Scorecard Collaborative executives Laura Downing, Ted Jackson, and Dylan Miyake. They focus on consulting for nonprofit and government agencies.
Other Balanced Scorecard Consultants
Balanced Scorecard Australia (Australia)
Datatel (higher education)
Kaizen Consulting Group (Singapore)
Senalosa Group (Paul Niven’s company)
Smarter Solutions (Forrest Breyfogle’s Company)